FAQS

LOCATION

We are located at 5 The Drive in Hove. Please note that we are on the first floor of the building and we do not have a lift or any disabled access so please bear this in mind when deciding on booking an appointment with us.

WHAT IS YOUR CANCELLATION POLICY?

If you need to cancel your appointment you can call or email us up until 24 hours before with no charge. 

 If you cancel after this and we cannot fill your booking we will make a 50% charge.

 If you cancel on the day of your appointment or do not show for your appointment we will make a 100% charge. 

For Pilates classes, if you cancel with less than 6 hours notice you will lose your session and it will be non-refundable. 

CAN I DROP INTO A PILATES CLASS?

At Body Rehab all our Pilates classes are physiotherapy-led so we need to ensure you are physically able to join the class and have no hidden issues or injuries that could be made worse by doing Pilates therefore you are not able to turn up to a class without having attended a class assessment session first.

WHAT IS YOUR COVID-19 POLICY?

We no longer require clients to wear a face mask while in the clinic but if you wish to do so you are more than welcome. Our physiotherapists will continue to wear one when treating you. You will be temperature checked upon your arrival and will be asked to sanitise your hands. If you feel unwell or have any COVID-19 symptoms, please do not attend your appointment and please contact us to let us know.

PRIVACY & SECURITY POLICY

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information. All emails and newsletters from our sites allow you to opt out of further mailings.
Body Rehab Studios will never sell trade, rent, exchange or otherwise share your personal information with any other person, company or organisation.

TERMS & CONDITIONS

Information published on this web site is provided for the use of its visitors and you are advised that, although care has been taken to ensure technical and factual accuracy, some errors may occur. No guarantee is given of the accuracy or completeness of information on these pages. Please be aware that Body Rehab Studios  may alter the information on its web site from time to time. Body Rehab Studios shall have no liability arising from the use by any party of the information on this web site. Body Rehab Studios does not warrant the information on this web site in any way and in particular no warranty is given that the web site or its contents or hypertext links are virus free or uncontaminated. You are advised to make your own virus checks and to implement your own precautions in this respect. Body Rehab Studios exclude all liability for contamination or damage caused by any virus or electronic transmission.

WHAT SERVICES DO YOU PROVIDE?

  • Joint mobilisation & manipulation

  • Soft tissue release

  • Acupuncture, traditional and IMS dry needling 

  • Biomechanical foot and gait assessment

  • Realtime ultrasound Imaging to assess your core muscles

  • Movement analysis

  • Taping - we use Rocktape the best on the market 

  • Specific exercise prescription

  • Pilates 1:1 sessions & group classes

  • Sports & Holistic massage treatments

  • Pregnancy & Post Natal care

WHAT TYPES OF HEALTH INSURANCE DO YOU ACCEPT?

We accept clients from all the major Health Insurance providers - BUPA, AXA, Vitality, WPA, Cigna and AVIVA. Please ensure you have contacted your provider prior to booking with us.